Heading WASH’s team of over 1,000 employees is a select group of dynamic leaders from diverse backgrounds — each with a wealth of experience and know how. They are industry experts and deep thinkers who lead by example and share a commitment to service excellence and innovation. Say hello to the leaders of WASH.
Jim Gimeson is an accomplished leader with decades of demonstrated experience working in high-growth transformational environments. As President and Chief Executive Officer of WASH, Gimeson is focused on driving strategic growth initiatives, including broadening WASH’s commercial and consumer offerings, enhancing digital capabilities, and continuing to introduce tech-forward solutions to elevate the overall customer experience. Prior to joining WASH, Gimeson served as Chief Operating Officer for Sears Home Services, the nation’s largest appliance repair, HVAC and home improvement service provider delivering more than 52-million solutions for homeowners and commercial businesses annually. Gimeson also was previously the Chief Operating Officer at TruGreen. In this role, his leadership contributed to the company’s significant financial growth through improved performance and new products and services. Gimeson also spent 18 years in executive roles within the retail and direct-selling industries with Smith & Hawken and the Longaberger Company.
As President of U.S. Operations, Andres de Armas is a vital member of WASH’s executive team, leading U.S. Operations and sales for the company. Known for his deep operational expertise and exceptional team building skills, de Armas is a multilingual executive with more than two decades of experience across multiple industries. He has a proven track record of success in operations, sales, marketing, customer care, Six Sigma and data analytics, as well as both B2B and B2C expertise. Prior to serving as President of U.S. Operations, de Armas was Chief Revenue Office for WASH responsible for leading the company through a period of transformative growth. Before joining WASH, he served as Senior Vice President at ADT where he was responsible for sales direct to commercial, small business and residential customers, significantly improving sales productivity, growth and profitability. He has also held leadership positions at Bank of America and General Electric (GE) and is a graduate of GE’s Manufacturing Management Program.
As President of Hercules Corp. and a key member of WASH’s executive team, Andrew May oversees the complete operation of Hercules, ensuring that long-term goals, plans and strategic direction align with the overall vision for the company. May is a dynamic leader with a proven track record of success. Since joining Hercules in 1980, May is responsible for transforming a small family business into the largest privately owned Maytag “Red Carpet” distributor, and the premier authorized dealer for Wascomat and American Dryer Corporation, throughout New York, New Jersey, Connecticut and Pennsylvania. May was instrumental in positioning Hercules for partnership with WASH in 2019 and continues to lead the company. May is the proud recipient of the NYARM’s Humanitarian Award for his significant charitable contributions and philanthropic achievements.
As Chief Financial Officer, Tom Wright is instrumental in driving WASH’s strategic growth initiatives and provides financial stewardship to WASH and its operating companies. An accomplished CFO and strong financial leader with 30 years’ experience, Wright has worked for private-equity owned, publicly traded and private companies to foster growth and profitability. With a background in manufacturing, construction and restaurant industries, Wright has a deep working knowledge of financial planning and analysis, accounting, mergers and acquisitions, strategic planning and investor relations. Prior to joining WASH, Wright served as CFO for various private-equity owned companies including LQC Pipe & Supply, Trussway Manufacturing and CSE Environmental, and as Financial Advisor to private-equity firm, Dubin Clark. Throughout his illustrious career, he has held CFO positions at Sterling Construction Company, Inc. and Votorantim Cimentos North America. Wright also was the Vice President of Finance at Boart Longyear Company. Formerly from Houston, Texas, Wright now makes his home in Los Angeles.
With a focus on delivering innovative solutions that drive productivity and support market growth, Alec Campbell has 25 years’ experience as a supply chain thought leader. In his role as VP of Supply Chain for WASH, Campbell works cross functionally on the design and execution of demand planning, procurement, remanufacturing and distribution capabilities. Prior to joining WASH in 2017, Campbell was the Global VP Supply Chain Design at a large third-party logistics company, leading global customer solutions initiatives across multiple industries. Also previously, as a consultant with Capgemini Ernst & Young, he has demonstrated expertise in aerospace, automotive, high tech and industrial sectors.
As a senior-level marketing professional with over 25 years of experience, Cathy Jackson oversees all marketing and customer operations for the company. In addition to directing omnichannel marketing programs and lead management, Jackson is intricately involved in all aspects of the business that affect the customer experience. She manages cross-functional teams and applies new technologies and learnings to align the customer experience with business strategy. Well respected for her strong leadership and project development skills, Jackson leads WASH’s mobile initiative and works closely with other members of an executive team and the board of directors on mid- to long-term strategic business plans. She also has been instrumental in positioning the company through a series of mergers, divestitures, acquisitions, launching new product lines and high-profile branding projects. With a strong background in business and finance, Jackson was employed by several prominent commercial real estate developers prior to joining WASH. Away from work, Jackson enjoys the outdoors, hiking and tennis.
Craig Levine serves as Executive Vice President, General Counsel and Secretary for WASH Multifamily Laundry Systems. In these roles, Levine oversees WASH’s global legal activities and policies and also manages ethics, governance and regulatory compliance for the company, its employees and its Board of Directors. Leveraging his background in mergers and acquisitions, corporate finance, securities law and contractual matters, Levine has counseled WASH through numerous successful acquisitions and financing transactions and has played an integral role in implementing the company’s strategic global expansion efforts. Prior to joining WASH, Levine served as WASH’s outside legal counsel for many years as a member of the Corporate Practice Group at Jeffer Mangels Butler & Mitchell, LLP. Levine has earned numerous honors throughout his career, most recently being recognized as a winner at the Los Angeles Business Journal’s Corporate Counsel awards in 2014. When not working, Levine enjoys spending time with his family and remains an active member of the USC and Tufts Alumni networks, enthusiastically mentoring law students and recent graduates.
As a strategic finance professional, Krystina Diy Gordon has been an instrumental member of the WASH team since 2009 and currently leads the corporate finance and strategy operations. Serving as a senior business partner to the executive team, she directs focused financial analysis and forecasts, and drives resource alignment with strategic priorities to maximize profitability for WASH’s continued growth. Well-respected for her collaborative style, she is passionate about building teams with high integrity and accountability and establishing productive working relationships throughout all levels of the organization. In prior leadership roles, Gordon has successfully led the integration of domestic and international acquisitions, the implementation of revenue and analytics systems, and the launch of an enterprise-wide data lake to ensure data integrity and visibility. Before advancing to leadership roles in finance, she started her career as a revenue analyst after graduating from the University of San Diego School of Business. Outside of the office, Gordon enjoys travel and spending time with family and friends.
Philip Lam is a seasoned professional with more than 15 years of internal and external audit experience. In his role as Vice President of Internal Audit, Lam provides direction and oversight to WASH’s quality assurance functions. With an in-depth understanding of standards and code of ethics governing internal audit activities, Lam promotes continuous improvement by independently evaluating corporate governance and compliance and assessing operational processes across the organization. This includes safeguarding security, and cash and coin transactions at over 75,000 customer locations throughout North America. Prior to joining WASH, Lam oversaw internal audit at Alexandria Real Estate Equities, an S&P 500 REIT. Before Alexandria, he led internal audit for the uniform division of Aramark, a Fortune 200 Company.
Vivian Hung is a strategic HR executive with more than 20 years of experience. As Executive Vice President of Human Resources, and a key member of the WASH executive management team, Vivian works with WASH’s leadership and employees to sustain a positive employee culture that supports the company’s business values and strategic objectives. In this role, she oversees human resources and payroll operations for WASH’s 1,100+ employees with a focus on expanding WASH’s talented team of professionals to support best-in-class endeavors and expansion initiatives. Before joining WASH, Hung was the Vice President of Human Resources for the grocery store chain Fresh and Easy, where she oversaw human resources for more than 5,000 employees. Prior to that, Hung was the merger and acquisitions project manager at Mercer, a world-renowned human resources and benefits consulting firm.