If you are experiencing a problem with a washer or dryer, check out our help section to find common solutions. You can also quickly request service through our WASH-Connect mobile app or online form. It’s an easy, hassle-free way to request washer or dryer repair. Simply use your phone to scan the barcode on the machine or enter the machine ID. Then select the problem description. That’s all there is to it. The app automatically identifies the exact machine, your location and dispatches our service technicians to fix the problem.